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About Us

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About Hydracrew

Hydracrew was established in 2023 for the mobile service and repair of hydraulic hose and couplings, for all industries, equipment, makes and models. Although only recently established, as part of the Elphinstone and powered by William Adams with genuine CAT products, we have a long and rich history.

Elphinstone, a family-owned business, is an authorised Caterpillar OEM and for over 45 years has been a leading manufacturer of quality products for the global underground and surface mining industries. In 1987, Elphinstone purchased William Adams, another family business and over 90 years association with Caterpillar.

The William Adams and Caterpillar alliance dates to 1926 – just a year after the first Caterpillar branded two-ton tractor, the Caterpillar Sixty rolled off the assembly line.


Eight decades of partnership has cemented robust links between the two companies. Today, William Adams leads the way with great products, unrivalled product support and, of course the best asset in a business, the people.


The William Adams story dates back to 1884 when William John Adams began a trading business marketing famous brands of railway equipment in the booming Melbourne economy. It soon became a merchant company of note, featuring a remarkable line-up of products.

Agency lines and store fronts multiplied, selling everything from light globes to whale oil. The company prospered and built a reputation that remains with us today. Linking the best in engineering skill, marketing and technical expertise to the most durable brands available, William Adams forged a template for success that now spans over 125 years.


Today the company is synonymous with one brand – Caterpillar. Gone are the varied product lines, what remains is a commitment to customer service, respect and integrity.

Service Excellence

hassle free hydraulic hose services

The HYDRACREW team will handle the entire job onsite from removal to installation and be able to address other maintenance issues if needed.

maximum equipment uptime

We will meet you at the agreed time and location with the inventory, tools and expertise to address your needs, typically all in one trip

trust in expert hydraulic hose repair support

You’re always in safe hands – HYDRACREW technicians are uniquely skilled to assemble and install HYDRACREW products on most brands of equipment, using the latest tooling, assembly information, routing standards, inspection techniques and contamination control processes.

one stop convenience repair

We’re not just for CAT machines. HYDRACREW products offer unrivalled performance and durability for all makes and all models.

security in quality cat hydraulic hose and couplings

Safety and quality is our standard. HYDRACREW only use products that are rigorously tested as a matched system, always ensuring maximum safety and dependability.

Our Values

Integrity – Excellence – Teamwork – Commitment – Sustainability
Our people are talented and live our VALUES in every action of the day. Despite our individual differences, we are one company united by these values, they define us. HYDRACREW / William Adams people understand our business model, have a passion for customer service, and put Integrity, Excellence, Teamwork, Commitment and Sustainability into action every day in all we do. Let’s do the work.

Integrity – The Power Of Honesty
Integrity is the foundation of all we do. It is a constant. Those with whom we work, live and serve can rely on us. We align our actions with our words and deliver what we promise. We build and strengthen our reputation through trust. We do not improperly influence others or let them improperly influence us. We are respectful and behave in an open and honest manner. In short, the reputation of the enterprise reflects the ethical performance of the people who work here.

Excellence – The Power Of Quality
We set and achieve ambitious goals. We are passionate about people, process, product and service excellence. We are determined to serve our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, Excellence is not only a value; it is a discipline and a means for making the world a better place.

Teamwork – The Power Of Working Together
We help each other succeed. We are a team, sharing our unique talents to help those with whom we work, live and serve. The diverse thinking and decision making of our people strengthens our team. We respect and value people with different opinions, experiences and backgrounds. We know that by working together, we can produce better results than any of us can achieve alone.

Commitment – The Power Of Responsibility
We embrace our responsibilities. Individually and collectively we make meaningful commitments – first to each other, and then to those with whom we work, live and serve. We understand and focus on the needs of our customers. We are responsible members of our communities who are dedicated to safety, care for our environment and manage our business ethically.

Sustainability – The Power Of Endurance
We are committed to building a better world. Sustainability is part of who we are and what we do every single day. We recognise progress involves a balance of environmental stewardship, social responsibility and economic growth. We consider this as we work toward a vision of a world in which people’s basic needs – such as shelter, clean water, education and reliable energy – are fulfilled. We provide work environments, products, services and solutions that make productive and efficient use of resources as we strive to achieve our vision. We believe this commitment supports the enduring success of our customers, stakeholders and our people.